The player regarding the British has been waiting around for 16 weeks so you’re able to withdraw their profits, despite becoming advised the process perform take seven to 21 weeks.
The ball player regarding the United kingdom could have been awaiting 16 months to help you withdraw their earnings, despite being told the method carry out capture 7 so you’re able to 21 days.
Compiled by Veronika Complaint Solution Cardio Deputy Cluster Direct Registered: Automated translation: Dialogue United kingdom 6 days in the past Issue Resolution Cardio Deputy People Head 4 days in the past
We sincerely hope the casino often techniques your percentage in the future
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I sincerely pledge that casino often procedure their commission in the near future
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